What is Net Promoter Score?

NPS measures customer experience and predicts business growth

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Your organization is an iceberg.

Above the surface are your sales. Everything looks beautiful up here.

Lurking below the surface though is something else.

These things don’t show up above the surface right away. But they’re there, waiting to sink your ship.

Net Promoter Score (NPS) lets you see below the surface. Identifying trends in your customer's experience which help you predict approaching growth (or decline) and act accordingly.

NPS surveys are easy for customers. Try one now.

If you consistently survey quarterly you’ll be able to spot trends before they become problems.

Quickly identify when to double down because it’s working or make adjustments when it’s not.

Since Thermostat makes taking surveys easy and running them free, you truly have no reason not to do it 😊