How likely are you to recommend Thermostat to a friend or colleague?

— Very unlikely
Very likely —

Wow you entered a 9 or 10. You can use a custom message just for promoters to encourage them to refer you to others or just to give a big ole' thanks!

You entered a 7 or 8. A passive customer. Thermostat lets you write a custom message just for passives to offer information or resources to help move them to promoters.

Hey, you entered a score between 0 and 6. That's what's called a detractor. You can provide a custom thank you message like this for detractors offering more support or training. Whatever you like in order to try and start turning these customers into promoters ASAP!


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