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Tagged: Business
How to Boost Customer Loyalty and Build Relationships
Is it possible to nurture powerful customer loyalty when you’re running a large company, or even an online business? Yes–and here’s how.
10 Key Metrics Every Business Owner Needs to Measure
Net Promoter Score (NPS)...Customer Acquisition Cost (CAC)...Customer Lifetime Value (CLTV)....Which metrics are really that important? Here are 10.
Just Getting Started on Net Promoter Score? Here's Where to Begin
If you’re a newbie to Net Promoter Score, don’t skip these foundational strategies for getting started on this powerful metric.
Creating an Effective Customer Satisfaction Survey
An effective customer satisfaction survey will deliver valuable insights and actionable feedback for your brand. Here’s how to create one.
Making NPS (Net Promoter Score) A Part of Your Company Culture
Companies that make NPS a core part of their culture thrive. Find out why — and how to spearhead a movement in your company.
3 Strategies for Lifting Your Retention Rate
Good customer retention can provide steady, consistent growth and “good profits.” Here are 3 strategies for lifting your retention rates.
What is NPS? 7 Things Customer Survey Newbies Should Know
What is NPS? Here are 7 things you should know before you get started on measuring this valuable metric.
Closing the Dreaded “Gap Year” in Your Sales Funnel with an NPS Survey
Is your sales funnel suffering from a “gap year”? Learn how to close the gap with an insight-boosting NPS survey.
10 Great Survey Questions That Will Help You Increase Loyalty In 2019
In this guide, we’ll look at 10 great survey questions that will help you better understand your customers and increase customer loyalty in 2019.
What Is Your Customer Retention Rate? (And Why Is It A BIG Deal?)
In this guide, we teach you how to measure your customer retention rate, how to improve it, and how to use it to grow your business.
How To Understand, Measure & Utilize Net Promoter Score
Everything you need to know about Net Promoter Score (NPS). Learn how NPS helps you measure and improve customer satisfaction.
The Complete Guide To Measuring & Improving Customer Satisfaction
U.S companies lose $75 Billion per year due to low customer satisfaction. Learn how to flip the income curve by measuring and improving customer satisfaction.
How is NPS Linked to Revenue? A Deeper Look at Net Promoter Score & Profits
NPS sounds like a great idea...but does it deliver on helping to build a profitable business?